human resources due 8/2/12 5 am please asap

Question 1 of 20

5.0 Points

All of the following are suggestions from Watson Wyat for improving the image and effect of performance management EXCEPT:

A. put off the difficult decisions.

B. eliminate “HR-speak.”

C. develop a performance culture.

D. set appropriate decisions.

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Question 2 of 20

5.0 Points

Because it is often costly, which of the following methods is generally used only for exceptionally important jobs?

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A. Rating by a committee of supervisors

B. Rating by coworkers

C. Rating by someone outside the job setting

D. Rating by subordinates

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Question 3 of 20

5.0 Points

All of the following are features of a behaviorally anchored rating scale EXCEPT:

A. six to 10 performance dimensions are identified and defined by raters and the person being rated.

B. the dimensions are anchored with positive and negative critical incidents.

C. the wording on the form contains jargon commonly used by the person being rated.

D. ratings are fed back using the terms displayed on the form.

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Question 4 of 20

5.0 Points

The behavioral observation scale developed by Latham uses the __________ technique to identify a series of behaviors covering the domain of the job.

A. critical incident

B. self-evaluation

C. field review

D. peer review

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Question 5 of 20

5.0 Points

Performance evaluation systems break down because they are:

A. poorly communicated.

B. misunderstood.

C. poorly designed.

D. punitive.

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Question 6 of 20

5.0 Points

Raters who see everything as good are __________ raters.

A. inexperienced

B. optimistic

C. lenient

D. far-sighted

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Question 7 of 20

5.0 Points

If a supervisor lets another employee’s performance influence the ratings that are given to someone else, then a __________ has occurred.

A. halo effect

B. contrast effect

C. recency of events error

D. central tendency error

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Question 8 of 20

5.0 Points

A supervisor should open a performance review with __________ remarks.

A. neutral

B. positive

C. personal

D. negative

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Question 9 of 20

5.0 Points

__________ is the chief reason why most individuals seek employment.

A. Praise

B. Compensation

C. Satisfaction

D. Self-esteem

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Question 10 of 20

5.0 Points

Which of the following is NOT a form of direct financial compensation?

A. Insurance

B. Wages

C. Bonuses

D. Commissions

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Question 11 of 20

5.0 Points

Global wage differentials verge on the extreme. For example, computer consultants in the U.S. earn over $100 an hour; in India, computer consultants work for the same firm for __________ an hour.

A. $10

B. $25

C. $50

D. $75

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Question 12 of 20

5.0 Points

An employee classified as a manager, technical, or professional who is paid on an hourly basis is considered:

A. exempt.

B. nonexempt.

C. freelance.

D. contract labor.

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Question 13 of 20

5.0 Points

According to Herzberg’s two-factor theory of motivation, which of the following sets of factors influence work behavior?

A. Hygiene, safety

B. Dissatisfiers, satisfiers

C. Motivation, satisfiers

D. Safety, esteem

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Question 14 of 20

5.0 Points

Relative deprivation theory suggests that pay dissatisfaction is a function of all of the following EXCEPT:

A. past expectations of receiving more rewards.

B. a discrepancy between a comparison outcome and what employees get.

C. high expectations for the future.

D. a feeling of not being personally responsible for poor results.

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Question 15 of 20

5.0 Points

Increasing payroll costs and global competition have caused managers in the U.S. to seek ways to increase productivity by linking compensation to employees’:

A. seniority.

B. ability.

C. motivation.

D. performance.

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